Taxi shortage hits Dubai commuters during evenings


By Sharmila Dhal, Chief Reporter

Dubai: Residents using public transport in Dubai are crying foul over the lack of taxis during the evening hours as taxi drivers refuse to pick them up on the pretext of changing shifts.

Featured Transportation  1-300x197 Taxi shortage hits Dubai commuters during evenings
Image Credit: Arshad Ali/XPRESS Shift change: It is very difficult for people to get taxis between 4.30 and 5.30pm as there is a shift change during this period.

“It’s almost impossible to get a taxi between 4pm and 5.30pm in Dubai. I face this problem every day after work,” said Sara, who works on Al Wasl Road and takes taxis to her Deira home.

Mala Shankar, a housewife who recently visited a clinic on Jumeirah Beach Road, recounted her ‘endless wait’ for a taxi in the summer heat. “I waited for a taxi from 3.40pm to around 5pm, but without any luck. I felt so helpless. I walked up to the nearest bus stop which was 10 minutes away and boarded the first bus. I didn’t care where it went, as I just wanted to get out of that area and reach Deira where I live,” she said.

Authorities, however, told XPRESS taxi operators are expected to make 90 per cent of their fleet available on the road at any given time of the day. More info

DM News


  1. Taxi availability around 4 pm is a bad epidemic. And now they will not pick you because they have a “Message” which I presume is due to Smartphone APP. This is unacceptable. DTC advises that there is a 2 pm change-over, but this has not helped the 4 pm problem. In some areas there is no other option available. Something must be done before public relations fall below zero

  2. Not only at 4 pm…. it is worse between 2 to 3 pm also… called dubai taxi and booked a taxi for my wife and daughter for pick up in mankhool area… even after 45 minutes and a follow-up call, nobody called for pick-up confirmation.
    Really, worsening its reputation.
    Would pefer any other service rather than Dubai Taxi.

  3. The last 2 days I have waited nearly 2 hours after calling for a taxi. When I call to chase up each person says they will chase it up and call a river but they lie! Taxis avoid certain areas and calls and no-one monitors whether people have been waiting too long.

  4. Those who ride a taxi this morning that left 1 unit samsung smart phone..please take your phone to taxi driver..plate number 66053 with body number mt 338.metro taxi.

  5. Take your samsung smart mobile that left inside metro taxi with plate number 66053..body number mt338..pakistani driver..feb 8 2015 at rashidiya..

  6. Any passenger who left their mobile phone samsung..just take to the driver of metro taxi 66053 today feb 8. 2015..that molbile left by passenger inside that taxi.It was found by another passenger and give to the driver.METRO TAXI DRIVER BE HONEST.. ALLAH WILL SEE YOU..


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