Staff report www.emirates247.com
Mattar Al Tayer, Chairman and Executive Director of the Roads and Transport Authority (RTA), revealed that the total revenues of the Dubai Taxi Corporation (DTC) in 2011 clocked Dh1.058 billion of which Dh979 million were operational revenues, Dh79 million were non-operational revenues; which shows a 22 per cent hike when compared with 2010 results where revenues amounted to Dh864.341 million.
Expenditure of the DTC amounted to Dh745 million in 2011 whereas expenses in 2010 were about Dh597.497 million.
“Total profits earned by the DTC soared from Dh114.695 million in 2010 to Dh146 million in 2011 reflecting a 28 per cent increase following the deduction of the franchise fees paid by the DTC to Public Transport Agency; which cover the fees of number plates as well as booking and dispatch amounting to Dh167.025 million. Accordingly, the operational efficiency of the DTC grew from 93 per cent in 2010 to 96 per cent in 2011,” stated Al Tayer.
During a visit to DTC, accompanied by Mohammed Obaid Al Mulla, RTA Board Member, where he met with the CEO, Directors and Managers of the DTC, Al Tayer expressed his delight with the results of DTC operational performance indicators where the number of trips made by taxicabs (Dubai Taxi only) in 2011 amounted to 62.36 million trips in which 125 million passengers.
During the meeting, Al Tayer attended to a briefing presented by Yousef Al Ali, Acting CEO of Dubai Taxi Corporation, on the initiatives carried out by the DTC to improve services offered to customers, and raise the fleet’s operational efficiency, such as developing training programs for drivers and honing their driving skills, which paid dividends by reducing the accident rate from 1.92 accidents per 100,000 kilometers in 2009 to 1.26 accidents per 100,000 kilometers in 2011.
The Corporation also launched enterprise (Honest Hands) service, in response to the wishes and requirements of the public in response to the continued customer needs identification studies. The service targets children, women, students at schools, universities and colleges, families and special needs people.
The service is characterized by privacy, speed and quality, as only the distinguished drivers are selected to provide this service using 60 vehicles of all types in the initial phase.
This service contributed to increasing the number of trips by 10 per cent, and revenue by 6 per cent. Among other initiatives launched by the DTC, is converting the disabled taxis to the dual system to serve both the disabled and other passengers. More info