By Rana Mesbah www.ameinfo.com
The Dubai Taxi Corporation (DTC), Roads and Transport Authority (RTA), has recently offered a Umrah trip to 45 outstanding cabdrivers (first batch) in the context of its objectives to improve drivers’ satisfaction rating, and boost the psychological and social atmosphere, which contributes to raising the operational efficiency and attaining higher customer satisfaction.
According to Yousef Al Ali, CEO of Dubai Taxi Corporation, “The trip is part of a series of trips organized by the DTC to the Holy Land, as per an approved timetable in an initiative targeting cabdrivers through offering them fully free Umrah trip, including accommodation.”
“A committee was formed to accompany drivers, and deliver to them educative lectures on how to perform Umrah rituals. Cabbies were issued with illustrative booklets, Ihram clothing, copies of the holy Quran, rosaries and Zamzam water,” he added.
Ammar bin Tamim, Director of DTC Fleet Drivers Affairs, said, “Through its different sections, the Fleet Drivers Affairs Dep’t is endeavouring to provide a comfortable environment for more than 7,900 cabbies hailing from 31 different nationalities.” More info